Office Policies for Patients

Effective: May 31, 2011

Office Business Hours:

9:00 am to 4:30pm Monday – Thursday (CLOSED for lunch 1-2 pm)

If you call the office and you get a busy signal or you cannot get through, please keep trying until you get the voice mail, so that you can leave a message. Please note: the only line with voice mail is 884-3070.

Calls will be returned that day or the next business day.

For Emergencies Only -  the numbers are as follows:

Sara Marcino, MD: 843-571-8323
Cindy Hope, MD: 800-477-9712
Donna Farmer: 888-999-7051
Lynne Ravenel: 866-466-6195
Martie Adams: 843-696-7920

Appointment Cancellations:

Patients are required to give at least 24 hour notice for cancellations. You will be charged for late cancellations and no-shows.

Our office does NOT make reminder calls. It is the responsibility of the patients to keep up with their appointments.

Prescription Requests:

Please allow at least 24 hours for your prescriptions to be written/called in. Please remember that we are CLOSED on Fridays.

Be mindful of holidays when you need refills or prescriptions. Please give our office proper notice if you are in need of medication refills BEFORE the holidays and BEFORE your medication runs out.

Prescription/Sample Pickup:

Patients may pick up prescriptions Monday -Thursday 9:00 am-4:30 pm (CLOSED for lunch 1-2 pm)

Our patients are very important to us. Please abide by these guidelines so that we can better serve you and provide the best care possible.

Thank you for your cooperation!

Comments on this entry are closed.